The KLM Social Media Surprise

Last year KLM had been committing little acts of kindness because they wanted to discover how happiness spreads. Have a look to see what happened..

4 thoughts on “The KLM Social Media Surprise

  1. This brought a greater smile to my permanent smiley face. I had a similar experience on Qatar airline, I used this airline to travel to South Korea. This was in the form of a meal. I am allergic to pork and instead of being given some bland meal, I was treated to dine in the upper deck of the flight like an MVP. It was great and since then I am loyal customer. One act can really change one’s perception of an airline and build a lasting relationship with them.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s